We simplify quoting by connecting CRM, ERP, and e-commerce systems with CPQ. This reduces errors, shortens cycle times, and improves visibility into deal economics.
We help organizations set and manage prices with clarity and discipline. By aligning data, processes, and governance, we ensure pricing decisions support sustainable growth.
ASSA ABLOY sought to align their IT and business strategies and engaged us to improve the delivery and design and implement a governance model for their Scandinavian ERP system, ensuring stronger processes and improved communication across all stakeholders
ASSA ABLOY, a prominent global leader in Opening Solutions, delivers a comprehensive range of products and services worldwide. Following the implementation of a new ERP system, the organization quickly recognized shortcomings in functionality, collaboration with the delivery team, and the level of standardization achieved. To address these challenges, ASSA ABLOY launched a strategic initiative focused on enhancing their IT systems in Scandinavia. What began as a targeted effort to align IT and business operations soon evolved into a broader transformation of their entire IT landscape. This ambitious program marked a pivotal step in ASSA ABLOY’s commitment to technological excellence. The objective was not only to streamline existing processes but also to establish a robust, future-ready digital foundation—empowering the organization to accelerate innovation, strengthen efficiency, and support long-term growth
We established a well-defined governance model comprising three layers: Strategic, Tactical, and Operational. This clarified the roles and responsibilities among IT, Business, and other stakeholders, promoting effective communication and decision-making. To improve performance, we introduced key performance indicators (KPIs) for Incident, Change, and Problem management. These metrics identified gaps and guided improvement actions for IT vendors. The collaboration between IT and Business improved noticeably, fostering a culture of inclusivity, knowledge sharing, and teamwork. We also initiated automation projects to streamline testing processes, boosting efficiency and allowing users to focus more on their daily tasks.
Fast forward to the present, the situation has significantly improved for ASSA Abloy. All workstream are efficient, with only minor backlogs. The IT teams are skilled and adept at managing the system. Our automated testing procedures run seamlessly across all workstreams. However, the real success story lies in the deep trust that has developed between the technical and business aspects of the organization. This newfound synergy is the driving force behind their success.
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